ACE SUPPORT

We’ll help you get back to studying.

Ace does not require an account, so most issues can be solved right from the app.

Reset local progress

In Ace, open You → Settings → Reset progress. This erases your local XP, streak, answers, and goals, then restarts onboarding.

Manage or restore Ace Plus

Open You → Settings → Manage subscription to change or cancel your Apple subscription. If a purchase is not showing, open the Ace Plus screen and choose Restore purchases.

Need a hand?

Email bandplabsllc@gmail.com and include your device model, iOS version, and a brief description of what happened. Do not include personal test credentials or payment information.